State Farm® Insurance Agent Omar Torres
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Family First
July 22, 2026
5
out of
5
rating by Family First
"Hands down the best insurance sign up ever! We are never leaving Statefarm☺️ and we’re definitely never leaving this agency.
From the ease of texting quote information back and forward while working, to THE BEST RATE amongst many, Marco made my day. He was thorough, fast, and beyond efficient! The rate we received was incredible.
I dread signing up for insurance, there are many factors that determine our rate so it can become quite the process. However Omar Torres agency is the one. If you want a great insurance plan, agents who know insurance and not just entering data in a system (you could do that online yourself) This agency, this group is it. Don’t just pick the closest agency to you, take the time to work with the right people. 5/5"
We responded:
"Thank you so much for the 5-star rating, Family! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Omar Torres "
Mike Hammo
July 21, 2026
5
out of
5
rating by Mike Hammo
"My Agency doing great job answering all my questions my happy with them"
Mohammed Shahid Ali Khan
July 17, 2026
5
out of
5
rating by Mohammed Shahid Ali Khan
"I had been with another insurance provider for years and was hesitant to switch. Coco stayed in touch with me for nearly a year, patiently answering my questions, addressing my concerns, and explaining the benefits of State Farm without being pushy or unprofessional. Her persistence, knowledge, and responsiveness ultimately gave me the confidence to make the change.
The transition to State Farm was smooth, and Coco made the entire process straightforward and stress-free. She took the time to ensure I understood my coverage options and helped me choose a policy that fit my needs.
If you’re looking for an insurance agent who is dedicated, knowledgeable, and genuinely committed to helping clients make informed decisions, I highly recommend Coco. My experience with both Coco and State Farm has been very positive."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lombard. "
Stephanie Vicente
July 17, 2026
5
out of
5
rating by Stephanie Vicente
"I can not be more pleased with the help Omar Torres has given me. He broke everything down for me, bundled everything I needed, especially as a single mom who is always alone with her kids, knowing I’m covered in case of anything while on the road is refreshing! Thank you so much for your help!"
We responded:
"Stephanie, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Yaritza Salgado
July 10, 2026
5
out of
5
rating by Yaritza Salgado
"Appreciate laminating the cards! It’s very beneficial!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Omar Torres’s Team. "
Lo Mizzy
July 6, 2026
5
out of
5
rating by Lo Mizzy
"With being young and in a sports car, they insured my 22’ Camaro Zl1 right away, with phenomenal pricing. No headaches, they work with you on whatever you need and looking for. The response time is incredible and very efficient."
We responded:
"Lo, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Omar Torres’s Team!"
Michael Braddock
June 11, 2026
5
out of
5
rating by Michael Braddock
"When my agent, Bob Golden retired I was concerned about his replacement. Omar Tories has continued to keep in contact with me and answer any questions or concerns I have. Tiffany always is cheerful and helps me understand something that is confusing to me."
We responded:
"Thank you for the fantastic review, Michael! We are always here to help with your insurance needs here in Lombard . "
Tim Shafer
June 1, 2026
5
out of
5
rating by Tim Shafer
"Best Insurance Agent I’ve ever had hands-down."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Kaylaa Hallaway
May 5, 2026
5
out of
5
rating by Kaylaa Hallaway
"Omar has been my agent for quite some time now , and he’s always been a tremendous help ! His kindness has gone a long way , I’m always taken care of , & thought of ! Omar is probably the best agent to go with !"
We responded:
"Kaylaa, thank you for your wonderful review of State Farm Agent Omar Torres’s Team!"
bharathreddy Nimma
April 15, 2026
5
out of
5
rating by bharathreddy Nimma
"I was paying a very high amount for my car insurance, but when I worked with Omar Torres, he was able to significantly lower my monthly payment and save me a lot of money. He took the time to review my policy and find better options that fit my needs.
Omar is very professional, communicates clearly, and treats customers with respect. He also works around the customer’s preferences and makes the whole process smooth and easy.
I definitely recommend him to anyone looking for more affordable car insurance and better service.
Thank you, Omar."
We responded:
"Hi Bharathreddy, we appreciate the time you took to give us such a great rating! We love that you had such a great experience! Thanks for sharing how seamless your transition into our office was. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon. - Omar Torres State Farm Insurance Office"
Canada Single
April 9, 2026
5
out of
5
rating by Canada Single
"Only agent I’ve ever been HAPPY with!"
We responded:
"Hey Canada, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience, and we look forward to continuing to exceed your expectations! See you soon! - Omar Torres State Farm Insurance Office"
Tina Youngblood
March 9, 2026
5
out of
5
rating by Tina Youngblood
"Speaking with
Agent was great, best customer service in a long time. Informative, delightful and very patient. I will recommend to my friends and family. Thanks Coco"
We responded:
"Dear Tina, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon. - Omar Torres State Farm Insurance Office"
Lizbeth Figueroa
February 18, 2026
5
out of
5
rating by Lizbeth Figueroa
"Good service!!!Omar always makes sure we are in good hands.The team members are all great too!!!"
We responded:
"Dear Lizbeth, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! - Omar Torres State Farm Insurance Office"
Ruben Bustos
February 17, 2026
5
out of
5
rating by Ruben Bustos
"Recently transferred office, Omar’s team were extremely helpful made the process smooth and easy."
We responded:
"Greetings Ruben, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We truly value your recommendation and are confident we can continue to provide excellent service in the future. We're here for you anytime! - Omar Torres State Farm Insurance Office"
Ann Friar
February 4, 2026
5
out of
5
rating by Ann Friar
"Thank you for all your help getting me car insurance that fit my budget. The office was friendly and helpful!"
We responded:
"Ann, Thanks for the kind words! We love that you had such a great experience! As always, our team is looking forward to your next visit. Hope you visit us again soon! - Omar Torres State Farm Insurance Office"
Wilmer Guillen
February 4, 2026
5
out of
5
rating by Wilmer Guillen
"Excellent agent. I am glad for helping with all my insurances. Good service, good prices, good attention and good attitude. The best"
We responded:
"Hi Wilmer, Thanks for the great review! Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon. - Omar Torres State Farm Insurance Office"
Kathern Bebout
January 20, 2026
5
out of
5
rating by Kathern Bebout
"Omar and his staff are great to work with! Always polite, kind and makes sure to get me connected to the right person in the office when i call in!"
We responded:
"We’re thankful for your feedback, Kathern ! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Omar Torres State Farm Insurance Office"
Abdurahman Fagi
November 24, 2025
5
out of
5
rating by Abdurahman Fagi
"Omar is amazing! Very honest, transparent, and explains everything you need to know. I highly recommend."
We responded:
"Thank you, Good Neighbor, for your kind words! I am thrilled you had such a wonderful customer experience with us. Just know our team is here to help you anytime during business hours with any questions you may have. Please don’t hesitate to give us a call or stop back in! -Omar"
Dike
November 22, 2025
5
out of
5
rating by Dike
"Omar is a trusted agent
He is the best I have seen in recent times"
We responded:
"Hey Dike! Thank you for your kind words and for taking the time to share your thoughts! I am glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Omar Torres State Farm Insurance Agent, Lombard, IL"
Fern Greydinger
September 8, 2025
1
out of
5
rating by Fern Greydinger
"Gave me incorrect information, said they left me a voice mail that I never received, Omar Torres literally LAUGHED at my frustration and confusion because what he said wasn’t lining up with what front desk said."
Dennis Del Valle Jr
August 6, 2025
5
out of
5
rating by Dennis Del Valle Jr
"I recently moved my insurance from another carrier to State Farm and I have to say Coco has been amazing through the transition. Coco has helped get all the info needed required different vehicles and my home quote while even supporting the online app part and access. Constant communication and making it easy to take the burden of making sure I have the right coverage and policy limits in place. Follow up and execution has been flawless so far. Really enjoy working with her and the State Farm team so far."
We responded:
" Hi Dennis! I am thrilled you had such a wonderful customer experience with Coco at my office! I love to hear positive feedback about my team members and will be sure to let her know to keep up the great work! - Omar Torres State Farm Insurance Agent, Lombard, IL"
Leon Risten
May 16, 2025
5
out of
5
rating by Leon Risten
"Omar and staff handles all of our business, vehicles, and home insurance with professional and personal care. It's a different day and age so it's reassuring that this office has our best interests at hand."
We responded:
"Hi Leon! I am thrilled you had such a wonderful customer experience with us. Just know our team is here to help you anytime you need us! Please don’t hesitate to give us a call or stop back in! Omar Torres State Farm Insurance Agent, Lombard, IL"
Alberto Mendoza
May 16, 2025
5
out of
5
rating by Alberto Mendoza
"Omar is the best and took care of my insurance needs! Definitely would recommend 👍👍"
We responded:
"Hey Alberto! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Omar Torres State Farm Insurance Agent, Lombard, IL"
Beautiful L
March 31, 2025
5
out of
5
rating by Beautiful L
"Lesley Gonzalez is great very professional help me to change my insurance from progressive and find me great prices for my renters and insurance and Iam very happy with State Farm so far."
We responded:
"Hi Latrice! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Omar Torres State Farm Insurance Agent, Lombard, IL"
Pablo Mendiola
March 26, 2025
5
out of
5
rating by Pablo Mendiola
"Muchas gracias"
We responded:
"¡De nada! Si necesitas ayuda con algo más, no dudes en decírmelo. Estamos aquí para ayudarte. - Omar Torres State Farm Insurance Agent, Lombard, IL"