State Farm® Insurance Agent Omar Torres
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
bharathreddy Nimma
April 15, 2026
5
out of
5
rating by bharathreddy Nimma
"I was paying a very high amount for my car insurance, but when I worked with Omar Torres, he was able to significantly lower my monthly payment and save me a lot of money. He took the time to review my policy and find better options that fit my needs. Omar is very professional, communicates clearly, and treats customers with respect. He also works around the customer’s preferences and makes the whole process smooth and easy. I definitely recommend him to anyone looking for more affordable car insurance and better service. Thank you, Omar."
We responded:
"Hi Bharathreddy, we appreciate the time you took to give us such a great rating! We love that you had such a great experience! Thanks for sharing how seamless your transition into our office was. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon. - Omar Torres State Farm Insurance Office"
Canada Single
April 9, 2026
5
out of
5
rating by Canada Single
"Only agent I’ve ever been HAPPY with!"
We responded:
"Hey Canada, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience, and we look forward to continuing to exceed your expectations! See you soon! - Omar Torres State Farm Insurance Office"
Tina Youngblood
March 9, 2026
5
out of
5
rating by Tina Youngblood
"Speaking with Agent was great, best customer service in a long time. Informative, delightful and very patient. I will recommend to my friends and family. Thanks Coco"
We responded:
"Dear Tina, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon. - Omar Torres State Farm Insurance Office"
Lizbeth Figueroa
February 18, 2026
5
out of
5
rating by Lizbeth Figueroa
"Good service!!!Omar always makes sure we are in good hands.The team members are all great too!!!"
We responded:
"Dear Lizbeth, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! - Omar Torres State Farm Insurance Office"
Ruben Bustos
February 17, 2026
5
out of
5
rating by Ruben Bustos
"Recently transferred office, Omar’s team were extremely helpful made the process smooth and easy."
We responded:
"Greetings Ruben, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We truly value your recommendation and are confident we can continue to provide excellent service in the future. We're here for you anytime! - Omar Torres State Farm Insurance Office"
Ann Friar
February 4, 2026
5
out of
5
rating by Ann Friar
"Thank you for all your help getting me car insurance that fit my budget. The office was friendly and helpful!"
We responded:
"Ann, Thanks for the kind words! We love that you had such a great experience! As always, our team is looking forward to your next visit. Hope you visit us again soon! - Omar Torres State Farm Insurance Office"
Wilmer Guillen
February 4, 2026
5
out of
5
rating by Wilmer Guillen
"Excellent agent. I am glad for helping with all my insurances. Good service, good prices, good attention and good attitude. The best"
We responded:
"Hi Wilmer, Thanks for the great review! Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon. - Omar Torres State Farm Insurance Office"
Kathern Bebout
January 20, 2026
5
out of
5
rating by Kathern Bebout
"Omar and his staff are great to work with! Always polite, kind and makes sure to get me connected to the right person in the office when i call in!"
We responded:
"We’re thankful for your feedback, Kathern ! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Omar Torres State Farm Insurance Office"
Abdurahman Fagi
November 24, 2025
5
out of
5
rating by Abdurahman Fagi
"Omar is amazing! Very honest, transparent, and explains everything you need to know. I highly recommend."
We responded:
"Thank you, Good Neighbor, for your kind words! I am thrilled you had such a wonderful customer experience with us. Just know our team is here to help you anytime during business hours with any questions you may have. Please don’t hesitate to give us a call or stop back in! -Omar"
Dike
November 22, 2025
5
out of
5
rating by Dike
"Omar is a trusted agent He is the best I have seen in recent times"
We responded:
"Hey Dike! Thank you for your kind words and for taking the time to share your thoughts! I am glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Omar Torres State Farm Insurance Agent, Lombard, IL"
Fern Greydinger
September 8, 2025
1
out of
5
rating by Fern Greydinger
"Gave me incorrect information, said they left me a voice mail that I never received, Omar Torres literally LAUGHED at my frustration and confusion because what he said wasn’t lining up with what front desk said."
Dennis Del Valle Jr
August 6, 2025
5
out of
5
rating by Dennis Del Valle Jr
"I recently moved my insurance from another carrier to State Farm and I have to say Coco has been amazing through the transition. Coco has helped get all the info needed required different vehicles and my home quote while even supporting the online app part and access. Constant communication and making it easy to take the burden of making sure I have the right coverage and policy limits in place. Follow up and execution has been flawless so far. Really enjoy working with her and the State Farm team so far."
We responded:
" Hi Dennis! I am thrilled you had such a wonderful customer experience with Coco at my office! I love to hear positive feedback about my team members and will be sure to let her know to keep up the great work! - Omar Torres State Farm Insurance Agent, Lombard, IL"
Leon Risten
May 16, 2025
5
out of
5
rating by Leon Risten
"Omar and staff handles all of our business, vehicles, and home insurance with professional and personal care. It's a different day and age so it's reassuring that this office has our best interests at hand."
We responded:
"Hi Leon! I am thrilled you had such a wonderful customer experience with us. Just know our team is here to help you anytime you need us! Please don’t hesitate to give us a call or stop back in! Omar Torres State Farm Insurance Agent, Lombard, IL"
Alberto Mendoza
May 16, 2025
5
out of
5
rating by Alberto Mendoza
"Omar is the best and took care of my insurance needs! Definitely would recommend 👍👍"
We responded:
"Hey Alberto! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Omar Torres State Farm Insurance Agent, Lombard, IL"
Beautiful L
March 31, 2025
5
out of
5
rating by Beautiful L
"Lesley Gonzalez is great very professional help me to change my insurance from progressive and find me great prices for my renters and insurance and Iam very happy with State Farm so far."
We responded:
"Hi Latrice! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Omar Torres State Farm Insurance Agent, Lombard, IL"
Pablo Mendiola
March 26, 2025
5
out of
5
rating by Pablo Mendiola
"Muchas gracias"
We responded:
"¡De nada! Si necesitas ayuda con algo más, no dudes en decírmelo. Estamos aquí para ayudarte. - Omar Torres State Farm Insurance Agent, Lombard, IL"
Deborah Durodola
March 23, 2025
5
out of
5
rating by Deborah Durodola
"Really helpful and communicative with helping my husband and I set up a car insurance that’s best fit for us"
We responded:
"Hi Deborah! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Omar Torres State Farm Insurance Agent, Lombard, IL"
Tatianna
March 21, 2025
5
out of
5
rating by Tatianna
"Él ayudó mucho a mi familia. Yo estaba pagando una cantidad extremadamente alta en otro lugar. Él me dijo que podía agrupar las cosas, algo de lo que no sabía nada. Estaré con Omar por mucho tiempo."
We responded:
"Hola Tatianna! ¡Gracias por compartir tu experiencia! Nos alegra saber que pudemos ayudarte a encontrar una mejor solución para tu familia y que te brindó información valiosa sobre cómo agrupar tus servicios. Apreciamos tu confianza en nosotros y esperamos seguir apoyándote en el futuro. Si tienes alguna otra pregunta o necesitas más asistencia, no dudes en contactarnos. ¡Estamos aquí para ayudarte! -Omar Torres State Farm Insurance Agent, Lombard, IL"
Corean Turner
March 21, 2025
5
out of
5
rating by Corean Turner
"Not only will you be taking care of important life things but you’ll also smile, laugh, and feel like you’re part of the family when working with Omar. He turns something that is boring to talk about into something exciting. I have recommended him to all my friends, family, and now you if you want an hands on attentive agent."
We responded:
"Hi Corean! Thank you so much for your kind words. We are thrilled to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Omar Torres State Farm Insurance Agent, Lombard, IL"
Lili Diaz
March 18, 2025
5
out of
5
rating by Lili Diaz
"I had a fantastic experience with Lesly Gonzalez here! She is incredibly helpful and knowledgeable, making the often confusing process of choosing car insurance simple and straightforward. She took the time to understand my needs and found a fitting policy at a good price. I highly recommend this agent!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Omar Torres State Farm Insurance Agent, Lombard, IL"
Hanna Saba
March 18, 2025
5
out of
5
rating by Hanna Saba
"Lesly gives me the best rates. She’s so nice and helpful she helped me out to cancel my old insurance to come with State Farm. If you want the best rate ask for Lesly hand down she will get you the best rates"
We responded:
"Hanna, thank you so much for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Omar Torres State Farm Insurance Agent, Lombard, IL"
RAMO
March 18, 2025
5
out of
5
rating by RAMO
"I had an amazing experience with this State Farm agency! Lesly was incredibly helpful, patient, and knowledgeable. She took the time to explain everything thoroughly and made sure I got the best coverage for my needs. Her professionalism and friendly attitude made the whole process smooth and stress-free. I highly recommend this agency—especially if you get the chance to work with Lesly!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Omar Torres State Farm Insurance Agent, Lombard, IL"
Jaime Gonzalez
March 18, 2025
5
out of
5
rating by Jaime Gonzalez
""I was blown away by Lesly’s exceptional service! They were patient, knowledgeable, and made the entire insurance process seamless. l've already recommended them to friends and family. Don't hesitate to work with them - you won't regret it!""
We responded:
"Jaime, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Omar Torres State Farm Insurance Agent, Lombard, IL"
Adan Carvajal
March 18, 2025
5
out of
5
rating by Adan Carvajal
"Gracias lesly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Omar Torres State Farm Insurance Agent, Lombard, IL"
Nicolas Laureano
March 18, 2025
5
out of
5
rating by Nicolas Laureano
"Gracias lesly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Omar Torres State Farm Insurance Agent, Lombard, IL"